If I spend more than half my day talking to clients, my day was a success. Today I'm happy to say that many days seem to fit this criteria for me. But it didn't used to be this way. When I first started in my current management role five years ago I was busier than I had ever been in my entire life. Every day was a struggle to find the appropriate time balance between internal management issues and external client relationships. Because they were more immediate and urgent, the internal issues usually got the upper hand.
Slowly over time I began to get more personal control and flexibility into my schedule. The reasons for getting time to do what I want to do stem from several sources such as improved processes, better organization, whittling down the project backlog, and so on. But the single biggest factor in freeing up my time has been building a brilliant management team. Today I have a series of direct reports I who I can trust to handle the boundless complexity of directly managing the business of a large organization.
Over the period of several years we have built up a world class management team. With precision, insight, and compassion this team leads the core components of our organization. Their excellence frees me to deal with the strategic issues of my job and gives me the luxury of spending more time with our clients. A great management team gives you freedom - freedom to focus on the truly challenging and exciting aspects of your role.
Gosh, I even have time to write a blog!